This Privacy Policy explains how casino link collects, uses, stores, and protects the personal information of players based in the Philippines. By registering an account or using our platform, you agree to the practices described here. If you have questions, our FAQ page and Responsible Gaming section are also available for your reference.
When you register and use casino link, we collect personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and government-issued identification details provided during the verification process. We also collect transactional data such as deposit and withdrawal history, game activity logs, and device information including your IP address, browser type, and operating system. Behavioural data — such as the pages you visit, the games you play, and the duration of your sessions — is collected automatically to help us improve the platform experience for Filipino players. All data collection is carried outin accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws governing the handling of personal information.
The personal data we collect is used primarily to create and manage your casino link account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. Behavioural and session data helps us personalise your experience on the platform, recommend relevant games in the game lobby, and identify any unusual activity that may indicate unauthorised access to your account. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. casino link does not use your personal information to make automated decisions that produce significant legal effects without human review, and we do not engage in profiling for purposes unrelated to the operation of the platform.
casino link does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist in operating the platform — such as payment processors handling PHP transactions, identity verification partners, and game content providers — but these parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory inquiry, or law enforcement request under Philippine law — we will comply with such obligations while taking reasonable steps to notify you where permitted. If casino link undergoes a business restructuring or acquisition, player data may be transferred as part of that process, and you will be notified in advance of any material change to how your data is handled. All third-party partners we work with are required to maintain data protection standards consistent with the requirements of the Data Privacy Act of 2012.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations, which may mandate the retention of certain financial and identity records for a minimum number of years following account closure. Transaction records and identity verification documents are typically retained for at least five years after the end of the business relationship, in line with anti-money laundering requirements applicable to online gaming platforms operating in the Philippines. Behavioural and session data that is not required for regulatory purposes is retained for a shorter period and is subject to regular review and deletion as part of our data minimisation practices. If you request the closure of your account, we will cease active processing of your data for platform purposes, though we will retain records as required by law and will securely delete or anonymise data that is no longer needed once the applicable retention period has expired. You may contact our support team to request information about the specific retention periods that apply to your account data.
As a player based in the Philippines, you have a number of rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been processed unlawfully, and the right to data portability where technically feasible. To exercise any of these rights, you may contact our support team using the details provided on the platform, and we will respond to your request within the timeframe required by applicable law. Please note that some requests may be subject to identity verification before we can process them, and certain rights may be limited where we have a legal obligation to retain or process your data. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
casino link uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with the site so we can continue to improve the experience. Essential cookies are required for the platform to operate and cannot be disabled, as they are necessary for functions such as maintaining your login session and processing transactions securely. Analytics cookies help us understand which pages and features are most used by Filipino players, allowing us to prioritise improvements that matter most to our audience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the casino link platform.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls that limit who within the organisation can view sensitive player information, and regular security assessments to identify and address potential vulnerabilities. Our payment processing systems are designed to handle PHP transactions securely, and we do not store full payment card details on our servers. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your casino link account and to contact support immediately if you suspect any unauthorised activity.
casino link may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine regulations, or the features and services available on the platform. When we make material changes, we will notify registered players through the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Continued use of the platform following notification of an update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we handle your personal information. If you have any questions about this policy or about how your data is handled, please visit our FAQ page or contact our support team directly.
Quick answers to what Filipino players most often ask about data handling and account privacy.
No — casino link does not sell, rent, or share your personal information with third parties for marketing or commercial purposes. We only share data with service providers who are directly involved in operating the platform, such as payment processors and identity verification partners, and these parties are contractually required to handle your data securely. Any sharing of data is strictly limited to what is necessary for the specific purpose and is governed by data processing agreements that comply with Philippine data protection law. If you have concerns about how your data is used, you can find more detail in the full Privacy Policy above or visit our FAQ page for additional guidance.
You can exercise your data subject rights — including the right to access, correct, or request deletion of your personal information — by contacting the casino link support team through the contact details available on the platform. We will verify your identity before processing any request to ensure that your data is not disclosed to or deleted at the request of an unauthorised party. Requests will be handled within the timeframe required by the Data Privacy Act of 2012, and we will keep you informed of the progress of your request. Please note that some data may need to be retained for regulatory or legal reasons even after an account is closed, and we will explain any such limitations clearly when responding to your request.
Yes — casino link uses secure, encrypted systems to handle all PHP payment transactions, and we do not store full payment card details on our servers. Payment processing is handled by trusted third-party providers who operate under strict security standards, and all data transmitted during a transaction is protected using industry-standard encryption. Your financial information is only accessible to the personnel and systems that require it to process your deposits and withdrawals, and access is strictly controlled. If you notice any suspicious activity related to your account or payments, you should contact our support team immediately so we can investigate and take appropriate action to protect your account.
We are committed to protecting the privacy of every Filipino player on our platform. If you have questions, our FAQ section has answers — or you can create your account and experience the platform for yourself.